These Terms & Conditions govern your use of the a99bet platform. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to all provisions set out in this document. Please read carefully before proceeding.
Key Provisions at a Glance
Players must be aged 18 or above and a resident of an eligible jurisdiction to register on a99bet. One account per person is permitted. Providing false registration details is grounds for immediate account suspension.
All financial transactions on a99bet are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Withdrawals are subject to identity verification and processed within the timelines stated in Section 6 of these Terms.
All promotions offered by a99bet are subject to specific wagering requirements and expiry dates communicated at the time of the offer. Misuse of bonuses — including the creation of multiple accounts to claim promotions — will result in forfeiture of all bonus funds and may lead to account closure.
You are solely responsible for maintaining the confidentiality of your a99bet login credentials. a99bet will never ask for your password. Any activity conducted through your account is your responsibility. Report suspicious activity immediately via live chat support.
a99bet is committed to safe gambling. Players may set deposit limits, loss limits, session time limits, and request self-exclusion at any time. These tools are available within your account settings. Full details are available on the Responsible Gaming page.
Fraud, collusion, use of automated betting software, money laundering, and any attempt to exploit software errors are strictly prohibited. a99bet reserves the right to suspend or permanently close any account found in violation of these Terms, with or without prior notice.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and a99bet ("the Platform", "we", "us", "our"). Your continued use of the a99bet platform constitutes your unconditional acceptance of these Terms. If you do not agree with any provision herein, you must immediately cease using the a99bet platform.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
By accessing or using the a99bet platform — whether by browsing the website, creating an account, making a deposit, placing a bet, or engaging with any game or feature — you confirm that you have read these Terms & Conditions in full, that you understand them, and that you agree to be legally bound by them.
These Terms apply in addition to any specific rules, promotional terms, or game-specific conditions published on the a99bet platform from time to time. In the event of any conflict between these Terms and any game-specific or promotional terms, the more specific terms shall prevail for the specific matter to which they relate, but these Terms shall otherwise govern.
a99bet reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. Players who do not accept an amendment should cease use of the platform and request closure of their account in accordance with Section 4.
The a99bet platform is strictly available to individuals who are aged 18 years or older. By registering an account, you warrant and represent that you are at least 18 years of age. a99bet takes its age verification obligations seriously and will conduct identity checks to confirm eligibility. Any account found to have been registered by an individual under the age of 18 will be immediately suspended, all funds will be forfeited, and the matter may be referred to the appropriate authorities.
Each Player is permitted to hold exactly one registered account on the a99bet platform. The creation of multiple accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, a99bet reserves the right to close all associated accounts, void all bets placed, and forfeit all balances held therein without prior notice.
You must provide accurate, current, and complete information at the time of registration, including your full legal name, date of birth, current residential address, and valid contact details. You are responsible for keeping this information up to date. a99bet is not liable for any loss arising from a Player's failure to maintain accurate account information.
The a99bet platform is operated for and directed at players in Bangladesh. It is the Player's sole responsibility to ensure that accessing or using the a99bet platform does not contravene any laws or regulations applicable to them in their jurisdiction. a99bet makes no representation that its services are lawful in jurisdictions other than those it expressly services.
You are solely responsible for maintaining the confidentiality and security of your a99bet login credentials, including your username and password. You must not share your login details with any third party. a99bet will never request your password via any communication channel. Any activity conducted through your account — whether authorised by you or not — is your responsibility unless you have notified a99bet of a security breach in accordance with Section 4.3.
You may request closure of your a99bet account at any time by contacting our customer support team via live chat. Upon receipt of a closure request, a99bet will process any remaining balance in accordance with the withdrawal procedures set out in Section 6, provided that all applicable KYC requirements have been satisfied. Accounts subject to an active investigation or pending withdrawal may not be immediately closed.
If you believe that your a99bet account has been accessed without your authorisation, you must contact our customer support team immediately via live chat. a99bet will take reasonable steps to secure your account pending investigation. a99bet is not liable for losses resulting from unauthorised access where the Player has failed to take reasonable precautions to secure their credentials or has failed to report the breach promptly.
a99bet reserves the right to suspend or restrict any account at its sole discretion, including where there is reason to suspect a breach of these Terms, fraudulent activity, failure to complete KYC verification, or where required by applicable law or regulation. Players whose accounts are suspended will be notified where permissible and will have the opportunity to submit any requested documentation to facilitate a review.
a99bet is committed to maintaining a secure and responsible platform. As part of this commitment, we require all Players to complete identity verification (KYC) before processing withdrawals and, in certain cases, before accessing specific platform features.
Acceptable KYC documents include, but are not limited to: a valid National Identity Card (NID), passport, or driving licence for identity verification; and a recent utility bill, bank statement, or government correspondence for address verification. Documents must be clear, legible, and issued within the timeframe specified at the time of the verification request.
a99bet reserves the right to request additional documentation at any time, including enhanced due diligence for high-value accounts or accounts exhibiting unusual activity patterns. Failure to provide requested documentation within a reasonable timeframe will result in the suspension of withdrawal privileges until verification is complete.
KYC Notice: All KYC documents submitted to a99bet are handled in accordance with our Privacy Policy. We do not share your personal documents with third parties except where required by law or our payment processing partners for verification purposes.
a99bet currently accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT / ৳). a99bet does not accept deposits from third-party accounts — the payment account used for deposits must be registered in the same name as the a99bet account.
Minimum and maximum deposit and withdrawal limits are displayed within the a99bet cashier section at the time of transaction. These limits may vary by payment method and may be adjusted from time to time at a99bet's discretion. Players should consult the cashier section for the most current limits applicable to their selected payment method.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your a99bet account balance within minutes of a successful transaction confirmation. Deposits via Visa or Mastercard may take up to one (1) business day to reflect in your account. a99bet is not responsible for delays caused by third-party payment processors or banking institutions.
Withdrawal requests submitted by Players who have completed KYC verification are typically processed within the same business day for bKash, Nagad, Rocket, and Upay transfers. Visa and Mastercard withdrawals may take between one (1) and three (3) business days depending on the issuing bank. a99bet reserves the right to extend processing timelines where additional verification is required or where the withdrawal triggers an internal review.
Withdrawals are subject to the following conditions: (a) the Player's account must be in good standing with no pending investigations or disputes; (b) KYC verification must be completed; (c) any applicable wagering requirements attached to bonus funds must be satisfied before bonus-derived winnings may be withdrawn; (d) the withdrawal amount must not exceed the Player's available real-money balance.
a99bet does not charge fees on standard deposits or withdrawals. However, third-party payment processors may apply their own transaction fees, which are outside a99bet's control. Players are encouraged to review the fee schedules of their chosen payment provider before initiating transactions.
a99bet offers various promotional incentives to both new and existing Players from time to time. All bonuses are subject to the specific terms and conditions communicated at the time each offer is made, including but not limited to minimum deposit requirements, qualifying games, eligible bet types, wagering requirements, minimum odds restrictions, and expiry dates.
Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they become eligible for withdrawal. Wagering requirements will be clearly stated in the promotional terms for each offer. Unless otherwise specified, wagering must be completed using the bonus funds before the real-money balance. Players should note that certain game categories — such as live casino tables or specific jackpot slots — may contribute at a reduced rate or not at all toward wagering requirements.
a99bet employs technology and manual review processes to identify and prevent bonus abuse. Bonus abuse includes, without limitation: creating multiple accounts to claim a new-player promotion more than once; using betting patterns designed to exploit promotional terms without genuine play intent; coordinating with other players to meet wagering requirements through offsetting bets; and any other strategy intended to circumvent the spirit of a promotional offer. Players found to have engaged in bonus abuse will have their bonus funds and any associated winnings forfeited and may have their accounts suspended or permanently closed.
a99bet reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, subject to honouring the terms applicable to bonuses already credited to Player accounts at the time of any such change.
All bets placed on a99bet are subject to availability of the relevant market and acceptance by the platform at the time the bet is submitted. The display of odds on the a99bet platform does not constitute a binding offer. a99bet reserves the right to refuse, limit, or void any bet at its sole discretion, including where a market has been opened or settled in error.
Cricket betting markets on a99bet cover BPL, IPL, T20 World Cup, Test matches, One Day Internationals (ODIs), and other domestic and international competitions. Specific cricket betting rules — including settlement procedures for interrupted or abandoned matches, Duckworth-Lewis-Stern (DLS) method applications, and the handling of player withdrawal markets — are published in the a99bet Cricket Betting Rules document accessible via the platform's help section.
a99bet offers live in-play betting markets on cricket and selected other sports. Odds on in-play markets fluctuate rapidly in response to match events. a99bet shall not be liable for the acceptance of bets at incorrect odds resulting from a material error, and such bets may be voided at a99bet's discretion. It is the Player's responsibility to verify the accuracy of odds before confirming any in-play bet.
Once a bet has been confirmed and accepted by the a99bet platform, it cannot be cancelled or amended by the Player, except where a99bet expressly makes a cash-out or partial cash-out feature available for that market. The availability of cash-out is at a99bet's discretion and may be suspended at any time.
In the event that a99bet inadvertently accepts a bet at an obviously incorrect price (including prices resulting from a technical error or data feed failure), a99bet reserves the right to void such bets and return the staked amount to the Player's account. a99bet will not be liable for any losses or foregone winnings arising from such voiding.
The a99bet casino lobby offers live dealer games powered by Evolution Gaming and Ezugi, and a slots library featuring titles from Pragmatic Play, Microgaming, NetEnt, Spribe, and other world-class providers. All games are governed by their respective provider rules, which are accessible within each game interface.
The outcome of all casino games is determined by certified random number generators (RNGs) or, in the case of live casino games, by the physical outcome of play conducted by a live dealer. a99bet does not influence, alter, or interfere with game outcomes. In the event of a disconnection during a live casino round, the game outcome will be determined by the result recorded on the provider's server.
Return to Player (RTP): Each game available on the a99bet platform has a theoretical Return to Player (RTP) percentage set by the game's provider. RTP figures are available within the game information panel of each title. Past performance of any game is not indicative of future results. Gambling involves financial risk.
The following conduct is strictly prohibited on the a99bet platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances and winnings, and, where applicable, referral to law enforcement authorities:
All content published on the a99bet platform — including but not limited to the a99bet brand name, logo, website design, text, graphics, software, game interfaces, and data — is the intellectual property of a99bet or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, licence, or interest in the a99bet intellectual property beyond what is strictly necessary to use the platform as a registered Player.
You may not copy, reproduce, distribute, modify, publish, transmit, or create derivative works from any a99bet content without prior written permission. Unauthorised use of a99bet intellectual property may result in civil and criminal liability.
a99bet collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
a99bet uses industry-standard SSL encryption to protect data transmitted between your device and the a99bet platform. Your financial information is processed by PCI-compliant payment partners and is not stored on a99bet's servers in plain text. For full details of how we handle your personal data, please refer to the Privacy Policy.
a99bet is committed to promoting responsible gambling and provides a range of tools to help Players manage their gambling activity. These tools are available within your account settings and include:
If you believe that gambling is negatively affecting your finances, relationships, or mental health, we urge you to contact our 24/7 support team via live chat, review the guidance available on our Responsible Gaming page, or seek assistance from a professional support organisation. The a99bet platform is for adults aged 18 and above only. Please gamble responsibly.
To the maximum extent permitted by applicable law, a99bet's total liability to any Player for any claim arising out of or in connection with the use of the a99bet platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by the Player into their a99bet account in the twelve (12) months preceding the event giving rise to the claim.
a99bet shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including but not limited to loss of profits, loss of data, or loss of opportunity, even if a99bet has been advised of the possibility of such loss. a99bet is not liable for service interruptions caused by third-party providers, network outages, force majeure events, or circumstances beyond its reasonable control.
Nothing in these Terms excludes or limits liability for death or personal injury caused by a99bet's negligence, or for any other liability that cannot be excluded or limited under applicable law.
a99bet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, a99bet will provide reasonable notice to Players via the platform or by email to the address registered to their account. The effective date of any revised Terms will be clearly stated at the top of this document.
Your continued use of the a99bet platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the platform and contact customer support to arrange account closure and withdrawal of any remaining balance.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws applicable to the operation of the a99bet platform. Any disputes that cannot be resolved through a99bet's internal complaints process should be submitted in writing to the customer support team at the contact details set out in Section 17.
a99bet is committed to resolving Player complaints fairly and promptly. If you have a complaint regarding the platform, please contact our support team in the first instance. We aim to resolve all complaints within five (5) business days of receipt.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the a99bet platform, please contact our customer support team through the following channels:
For responsible gaming assistance, self-exclusion requests, or account closure requests, please contact support via live chat for the fastest response.
18+ Only: The a99bet platform is strictly for adults aged 18 and above. By using this platform you confirm you meet the minimum age requirement. Gambling involves financial risk — please gamble responsibly and within your means.
Our support team is available 24/7 on Bangladesh Standard Time via live chat on the platform.
Email: [email protected]
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Now that you have reviewed the Terms & Conditions, explore everything a99bet has to offer — from BPL cricket betting to live casino tables and hundreds of slots. 18+ only. Please gamble responsibly.